VELA CHARTER MANAGEMENT & FLEET STANDARDS

- All Yachts are registered as 'charter' according to italian law.

- Full insurances for all yachts (KASKO).

- English spoken in office and at charter pier.

- Check-in procedure guided by a detailed and structured inventory list.

- Payment security available.

- Client reception desk 80 mt from pier.

- One staff member each 8 yachts during charter season.

- Immediate return of security deposit after check-out.

- Profound yacht revisions before begin and after end of season.

- Free mooring at the home pier.

- Provisioning on demand to the charter pier (no extra delivery costs).

- Uniform clothing of company staff.

- 24 h hours emergency/service phone/ VHF Listening.

- Daily weather report.

- Accurately clean condition.

-Wireless connection - 1 our per day free of charge (only in Castellammare).

- Diving assistance (Extra charge)

- Transfer and rent a car service (Extra Charge).

- Full Travel agency service (Air/Train tickets, Hotel Reservation, Exscursion planning)